Customer Testimonials
Thanks to the service department for offering a good deal and getting me in and out fast as possible.
Great help with purchasing our vehicle 🚗. Mitchell our salesman was wonderful, and Dana was very helpful with the paperwork and personable . 👍
Steve is ABSOLUTELY AMAZING!!!! He got me the best price and I LOVE my Brand new Kia Telluride:)
Funny guys who took care of my car. Thank you. I will return for any service to my kia
Experienced workers. No nonsense. Straight forward. Got us a good deal Seamless process. Good customer service
The service department was quick and responsive for scheduling and completing my service appointment. My vehicle was completed on the early side of the promised time window.
Best team works with customers and best helping customers and truly thanks for your service.
The place is big and it's next to a McDonald's while you wait
Very friendly staff, great sales, person, knowledgeable, provided a good deal in discussion. Thank you.
Fast service. Ribert took care of me right away and i was able to wait and was done pretty quick
Very nice and caring people. Relaxed process, no upsell, or pressure to buy optional items. Bought a Kia not a Chrysler
Repairs are done to factory specifications and appointments are kept and not a lot of delays.
Super professional. Clear, open communication. They were willing to listen to and work with customers. It was a nice experience and we got the car we wanted at a very competitive price. They felt like real people not like sales dudes working us over like it can feel sometimes at dealerships.
Very helpful. No pressure. I feel as if I received a great deal. Salesman are very nice.
My experience with Steve, internet sales manager, was great. He made sure I got every rebate possible, was kind and outgoing to both my daughter and I and made sure we felt like we were part of the family.
Great people staff help me and where very kind and nice thanks again guys you rock
The new sales manager Ozzy, the salesperson (Alex Ngo) and Justin (finance guy) all treated me well. Sold me a beautiful car (after a test drive) at a fair price. I hope to enjoy my new 2025 Kia Niro for years to come. Thanks guys! IGNORE MAKE AND MODEL BELOW - survey doesn’t include Kia’s!
Great sales and management team. Very hard working for their customers. I highly recommend them to anybody looking for a new or used car. Great inventory.
Everyone here is both professional and friendly. Tony was extra great. My first time with him as my service writer. Made sure I got in and out as I was just there for a routine oil change type service. I always appreciate the consideration of my time. I've been going to this dealership for the last 4 years with my Kia Sportage. They've taken great care of me every time!
The Pacifica is my first Mopar. I have dealt with Hanlees GMC previously for my GMC pick up
Thank you to the service advisor Tony who was very understanding and helpful to my husband and I to let us know what was going on with our 2016 Dodge Dart. Appreciate getting our recalls and check engine light fixed.
Outstanding customer service!! Professional and very courteous as well as extremely knowledgeable. Bishop fantastic. Abid in financing did a wonderful job getting our payments and paperwork explained and executed. Bishop was extremely helpful in explaining our choices and explaining all the features on our new car. Both representatives did a fantastic job getting us the car we wanted.
Robert did a great job getting my car in after I noticed it sat there for an hour. Quick service after and great to work with.
The sales person Bishop was very good at explaining the trucks features and the manager made sure i felt comfortable throughout the buying process. Thanks guys!
Amazing place to buy a car! We had amazing service! Thank you Steve for all of your effort and helping us make this process as soothe as easy as it could be. He made us feel super comfortable and relaxed.
They were great to work with from the sales guy to the finance guy. They went out of there way to make the deal and make me happy. Definitely recommend.
Tony did a great job in working with us and getting our car repaired and returned to us.
Alex was very helpful and was able to get me a vehicle appreciate him so much
The worker who checked me in for my warranty work and oil change was pleasant, helpful and explained in detail the work that was needed.
On time, friendly and knowledgeable. Highly recommend! Service reps are outstanding, especially Toni, who goes out of his way to be sure I am well informed
Great service. They were very prompt, professional, knowledgeable, and friendly. The waiting area was very welcoming.
Tony was very helpful on getting my vehicle taken care of. I will be coming back.
I had a great experience. Everyone, especially Steve Hopkins were very helpful and made me feel comfortable!
Sales person was very nice knowledgeable helpful. Everyone helped me out and were nice clean lots of Beautiful cars
Tony took over from a service writer who quit. Once he took over, he was enthusiastic, a good communicator and did his best to meet expectations.
Alex and Matt helped me find a nice car with an affordable plan 10/10 would recommend. Very friendly and helpful they even have a room for your kids to play in.
Service agent was excellent. Balanced multiple issues coming into his office while communicating effectively with me and my service needs.
Good but took forever. We were there for 3 hours. But Steve was very nice
They was nice and kind and very helpful. And got me into a car I can afford
Service department was well trained and efficient. Tony was amazing to work with. Thoroughly explained the situation with my Ram truck. He even stayed after hours so I could pick up my vehicle. You don't see this type of customer service anymore.
This dealership has a very friendly service department. I will recommend this service department to all my friends and family.
The check in was good but the check out long. If they do the check out faster could be excellent..
Well what I can say is your Service Advisor Mr Lam Mai provided me with an outstanding and above excellent service…. He went above and beyond in providing exceptional service in helping me get my car repaired to my satisfaction…. And it seem like he’s doing the job of (3) three Service Advisors…. Because it looks like he’s the only person doing that job…. I think you’re probably not paying him enough compared with the hard work and long hours he puts in every day…. I’ve sat in his office and seen him fix a service issue ...
They're awesome!!!! I recommend it, 💯 Very kindly people, if you wait there,they want you to be as comfortable possible
Tony was very helpful with getting the service done. Highly recommend! He made things very easy for me.
Tony was extremely helpful and thorough during my service. I greatly appreciate that he took the time to review the contents my maintenance package and was clear on what was covered and what other services were recommended. I didn't feel like I was being taken advantage of, which I feel happens a lot in automotive businesses. So thank you!
I was the first appt of the day. Tony is super personable,helpful and knowledgeable . I told him I was on a tight schedule and he got me in and out quickly . Compared to the other service providers I have encountered at this location, Tony is a gem and needs a raise.
Service writter did a great job. Even though He seemed short handed kudos to him. I think it was tony
Tony was great. Very attentive and professional. Word word word word word word word word
Randy was great to work with. My experience besides that was average, as I was expecting.
Excellent thread and costumer service, Matt made our first experience buying our car exceptional and the rest of the team were so friendly and supportive with us. Also we want to thank Abid the Finance director for everything. Definitely was an amazing experience!
Great experience! They're not a money hungry dealership. They look out for the people!
Great response for me. Fixed it fast. I’m happy with the nice lady service advisor. And the Jeep tech.
I just took my Kia Sorento for maintenance. Its a good experience every time I take my car for service. Thank you.
They were very communicative and kept me informed on when my car would be repaired, Tony was of great assistance.
Everyone was super kind and very professional . They made me feel very comfortable and let me know every step of the way what was going on.
Tony was everything you look for when servicing your car—friendly, knowledgeable and efficient. Thank you!
I have had good experiences with Hanlees service department. They have always been punctual with vehicles I have taken for service needed.
Great hospitality, respectful, helpful, went through every process thoroughly, and gave me the best deal possible.
On time, offered multiple service options, projected accurate completion time, excellent customer service from all
Honestly, best experience buying a car new or used. I felt genuine enthusiasm and care by everyone I interacted with throughout the process from inquiry before arrival, sales discussion, purchasing, and finance.
I had a great experience at the dealership thanks to Kurt. He was not only friendly but also very detailed and helpful. His thorough approach made my visit go smoothly. Highly recommend his services.
I expressed interest in a car I saw online. Steve Hopkins was quick to get back to me, sent me all the information I needed to set up an appointment to look at it. When I got there it was ready to go. Steve was helpful, friendly and made doing business easy.
Excellent vehicle leasing process. Very smooth signing paper work. All the staff the whole time there was friendly and welcoming.
I went in yesterday to buy my car and I walked in to the most friendliest car dealership I have ever been all the team members were very friendly, but not pushy and we’re willing to help me get the car that I wanted! All the team members seemed happy and were knowledgeable, but without putting any pressure of me buying the car! They took their time explaining all the gadgets and computer software of the car I bought so I can understand it! That’s one of the reasons why I chose this place to buy my car ...
Great people. Service was good. I like that they didn’t pushed to sell me anything or get anything done while I’m there. I like the ambiance, great choice of music.
My experience there was great, from the time I entered the lot until the car was bought. Thanks again, I am loving my car.
Tony was very personable and ensured the service on our vehicle was completed in a timely manner. We are very happy with the service received.
Excellent customer service. My salesman Alex went above and beyond bringing trucks from sister dealerships to drive. No pressure sales. Very transparent. Finance manager (last name Vaughn) was great too. Overall great experience, I'll be back.
Good service, good help, good follow up. Got appointment, it was confirmed, left dealer for lunch, got call that car was ready, picked up car in a reasonable time. Work performed was three recall notices.
Good dealership, customer service is helpful not trying to convince you of buying what you don't want
The entire staff was exceptional. They were knowledgeable, not pushy & made the deal happen with integrity and care. We are very grateful for the efforts they put forth and will return!
Excellent customer service from the time we arrived at the dealership to the time we drove away in our brand new Kia Seltos.
The sales staff here are absolutely wonderful. I had an appointment with Noah and Matt, and both of them took really good care of me, made sure I was satisfied with the purchase of my new Kia K5! Super nice and friendly, and knowledgable about their product. I was also greeted at the door by the GSM Danny, who was the manager that did our deal. I was in and out within an hour and a half, which I am not used to at any dealership ever. It always took about 3+ hours to leave with my car most other places, ...
Great place to visit, amazing customer service and no pressure sales which i love! I will definitely be coming back and I highly recommend stopping by!
Great team! Came in today and picked up a new dodge charger! The new management team there is so awesome! They all came from another store and were so lucky to have them in Davis! Definitely going to be getting service there! Joe the new service manager is awesome!
Was able to buy my first Mercedes with these guys yesterday 7/5/24! From the minute John picked up the phone with some energy and being greeted by the sales manager Danny I knew I was in for a pleasant experience. I was in and out within an hour with a full tank of gas and a free wax. Thank you for your time I plan on sending my friends and family here going forward.
Nice waiting room. Car was ready for pick up when expected.
Tony is impeccable and the service level that he provides was exceptional. Will definitely be bringing my Jeep down the hill from Tahoe, again!
Alex was super respectful, helpful, and very nice! Great customer service. Thanks to him I was able to get a great deal on my new 2019 Honda Civic.
Fast, covenient and courteous service, easy peazy
The service staff was friendly and efficient and my vehicle was done on time. A great place to have your car serviced!
I had a great experience with Hanlees Kia Davis. Staffs provided exceptional service that made my first leasing experience memorable. I am grateful for Randy Ycmat who was a fantastic consultant that made the whole process go smoothly. Thank you Hanlees Kia David and I absolutely love my new Kia EV6 !!!
I came in for an oil change and asked for them to look at a rattle that I kept hearing in the sunroof. Tony was very nice and made sure they took care of my problem. They were short staffed that day, so I did wait a few hours longer than I wanted. But they were upfront about the situation before they started. In the end, my rattle is gone and they even washed my car for me. The rattle was under warranty so I paid nothing out of pocket. Was very satisfied overall.
I really appreciate the level of service I received. I received almost immediate service checking in. The service department has seriously improved. Appropriate wait time.
I had a wonderful experience! The guys were helpfully and awesome and my salesman Michael was so patient and helpful! Thank you so much….Love my new toy!!!
Love my car! Thanks for helping us get everything just right!
They are very nice and helpful.
Work was done quickly and well, under warranty at no cost to me. What more could I ask?
